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client relationship - business partner

job id s_d-0342708 job type full-time regular
work country thailand posted 01-aug-2011
work city bangkok job area consulting & services
travel 10% travel annually job category other
business unit hr s&d job role general
job role skillset general
commissionable/sales-incentive jobs only no
job description
client relationship - business partner
position summary and responsibilities
this role works independently or as a member of a large team or leader of a small team. have 3-5 years working experience in reltaed field, as cleint relationship busniess partner/ or in it industry.understands and applies knowledge of information technology and associated solutions related to the client\'s busniess to attain function and busniess unit objetcives.
. negotiates effectively on accuont planning with team members, clients and other ibm functions to identify the team\'s role in developing solutions and agree on specific client problem solving needs and approaches to produce them.
qualification
.
. creativity and judgement applied to solution development work to clients on different projects within the business envirnoment involving ibm functions, subcontractors and clients.able to communicate well in english
required
bachelor\'s degree
english: fluent
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer.
. works effectively with other team members to understand and anticipate customer needs and to develop solutions which meet those needs. business, the client representative has in-depth marketing, technical and professional skills and has primary responsibility for the success of the relationship.
. anticipates and escalates client\'s concerns on key projects.
. manages moderately comlpex opportunities.
. supervises the adequate implementation of clients solutions and if necessary stimulates the creation of new procedures and processes.he/she has an in-depth understanding of the client\'s business and is able to detemrine araes whree ibm\'s funcitonal business segemnts can compelment the client\'s business.
. good atttiude able to lead and work in a team
.
sklils reqiured: environment
.
commuincation/negotaition
. recongizes complex account planning prolbems related to crp funcitonal objectives.this involves identifying and qualifying ibm opportunities, gaining client commitment to ibm solutions and ensuring overall client satisfaction.
problem solving
. advises other professionals in the crp team on the attainment of required proficiency levels and on achieving business objectives.
workscope
. he/she is proficient in establishing and maintaining an ibm relationship with one or more clients. demonstrates and advises on the required proficiency levels of the crp skills.clients and other ibm functions towards accomplishing the team goals, has influence on team members.
. usually recognized as an authority in their client\'s business and industry.the client\'s competitors, conducts special projects : creates and qualifies ibm opportunities and may assist in development of the solution and support strategy based on an in-depth understanding of the client\'s business, their relative position in the industry and ibm\'s capability in the client\'s environment, industry trends and directions.all qualified applicants will receive consideration for employment without regard to race, gender identity or expression, gender, disability, national origin, genetics, religion, sexual orientation, age, or veteran status, color.
. challenges the validity of given procedures and processes to enhance and improve or develop complementary solutions to clients.
. defines and participates in the decision on objectives within specified business concepts for the crp team and/or department.

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