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job number 1432945
business ge healthcare
business segment healthcare
about us what do you envision for your future? at ge healthcare, we strive to see life more clearly.
>an understanding of lean six sigma.
>provide support for timely resolution of cusotmer invoicing disputes in coordination with serivce sales and field serivce teams.
>high proficiency in microsoft office suite products (word, outlook, excel, access).enusre quailty and integrity of the customer contarcts/ as they are entered into the system. handling customers call on commercial matters and telemarketing, handling commercial approval proecss, maintain customers & opportunities database, create new customer database, preparation support documents for service sales,
essential responsibilities >responsible for service sales support.
>effectively manage and prioritize various projects with minimal supervision
>provide support for timely resolution of customer invoicing disputes in coordination with service sales and field service teams.
desired characteristics >ba or bs degree preferred.employing more than 46,
we are a $17 billion unit of general electric company (nyse: ge), 000 people worldwide and serving healthcare professionals in more than 100 countries.ge can bring together the best in science, technology, as a global leader, business and people to help solve one of the world\'s toughest challenges and shape a new age of healthcare.project management and time management skills,
>excellent organizational, including multi-taking and ability to prioritize and meet deadlines, follow up and attention to detail.).
>basic understanding of ito processes.
>responsible for timely and accurate billing of customers for conrtact and non-contract serivces.
>ability to interact effectively with all levels of a matrix organization, both internally and with external customers.
>basic understanding of technical/medical equipment and serivces, preferred knowledge in applicable specific ge healthcare care areas desired. different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs,
>adaptable/flexible: being open to change (positive or negative) in response to new information.
>excellent interpersonal skills - strong verbal and written communication skills.
posted position title service sales operations specialist - thaliand
caerer leevl expereinced
funtcion services
funtcion segemnt call cetner services
loctaion thaliand
ctiy bankgok
potsal code 10040
reloaction assitsance no
rloe sumamry/puropse ensure fisrt clsas service contract process exectuion on customer service contracts; insatll base data enrty and data quality for assgined area.
>work wihtin all related systems legacy and support central to manage and complete all work.we believe in our strategy - and we\'d like you to be a part of it.
>high integrity: accepting and adhering to high ethical, actions, and personal values in decisions, moral, communications, and when dealing with others.
>handle all types of work submitted into the department whether multi-vendor or core ge product based offerings.service marketing,
>work closely with field service sales and service, and commercial solutions to resolve technical and process-related issues.identifies what needs to be done and does it,
>highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen.committed,
>dependable: being reliable, and fulfilling obligations, responsible, dedicated.
>effectively bilingual (thai and english).oracle,
>experience with quotation and contract systems tools (such as must, cognos, etc, eom.act as liaison/partner with service sales, field service and customers to meet commitments and resolve issues related to invoicing and contract administration.ensure timely and accurate billing of customers for contract and non-contract services.
>maintain install database accuracy by supporting field team and external customers via phone and email.our \"healthymagination\" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world.
something remarkable happens when you bring together people who are committed to making a difference - they do!
at work for a healthier world.finance, marketing or related discipline and at least 1 year of customer service experience,
qualifications/requirements >associates degree in business administration.adaptable to multiple requests and daily changes.
>handling accessories products from wing to wing including: preparation purchase order for vendors, work with custom broker for custom clearance, delivery products and issue billing invoice to customers.
>strong focus on customer care and satisfaction.
>demonstrated ability to work under pressure and to meet deadlines and commitments.

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