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requisition #: ability to formulate and deliver complex presentations throughout cicso and to cusotmer technical departments.people are more informed, and more involved, more efficient.this is a great opportunity for someone with strong customer-facing skills to apply their knowledge and experience in a role that is central to growth for an organization that is leading innovation in today?s networking technology indsutry.every day we connect people to the netowrk and make it come to life.proven business and technical expertise and extensive customer service engineering experience.you will be responsible for customer satisafction, profitability and revenue generation for your area of responisbility, in this position.success in this role requires an understanding of customer requirements and business metrics, and an aptitude for influencing and guiding internal stakeholders as well as customers and partners. the concept of the network as the platform for transforming life\'s experiences is no longer a possibility: it is quickly becoming a reality. bangkok
job title: advanced services manager region: apjc
area of interest: cisco services (formerly customer advocacy)
level of experience: experienced - manager
flexible work option: yes
job description: it\'s an exctiing time to work at cisco.r896995 location: thailand.thorough understanding of networking technology and strong technical knowledge of company productsdemonstrates strategic skills.and cisco is leading the experience.independently identifies complex issues and resolves complex problems that impact strategic diretcion.demontsrated industry awarneess.with all fomrs of communciations convreging onto the network, cisco is entreing an exciting new era. inclduing resuorce alloaction,
supevrises the actiivties of a team with responsibility for resluts in temrs of customer satisfaction and delviery assuranecmanages ovearll operations for a region or customer segment, wan audits, implementation and management of networking projects, contract negotiation and customer issue resolutionmanages and directs the planning, lan assessment and consulting and/or customized services.excellent working relationships with other customer service organizations within cisco and with appropriate business units. may act as a spoc (single point of contact) for as delivery in certain customer accounts.assumes leadership role in ca or cross-functional teams to drive service delivery and/or product improvementsrepresents as in ebc\'sparticipates in major cross-functional projects affecting cisco business, or service leadershipworks with little or no direction and is mindful of organizational goals and objectives, product.knowledge of inter-networking technologies and the competitive marketplace, experience in customer support.
cisco seeks a strong leader and communicator with a deep understanding of business fundamentals to lead consultant teams in the role of manager, advanced services.
typically requires bscs or bsee or equivalent plus 8-10 years-related experience.??whether it\'s using e-learning to educate students far from city centers or downloading the entire library of congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are.
complete understanding of and experience in leading a team in applying all elements of technical consulting.should possess 2+ years-prior management experience. krung thep.
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