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client representative - retail industry

job id s_d-0433654 job type full-time regular
work country thailand posted 08-sep-2011
work city bangkok job area sales
travel 10% travel annually job category sales
business unit igb job role client representative
job role skillset industry.
contribution/leadership
workscope
works on special projects : identifies and qualifies ibm opportunities and may assist in the development of the solution and support strategy based on an understanding of the client's busniess, industry trends and directions, the client's competitors, their relative position in the industry and ibm's capability in the client's envirnoment.the advisory client representative has substantial marketing, technical and professional skills and takes initial responsibility for the success of the relationship, business.this involves identifying and qualifying ibm opportunities gaining client commitment to soluitons, and ensuring overall client satisfaction. disability, genetics, gender identity or expression, age, or veteran status, national origin, sexual orientation, gender, all qualified applicants will receive consideration for employment without regard to race, religion, color.the advisory client representative understands the client's business and is able to determine areas where ibm solutions improve the client's business effectiveness.has and demonstrates the required skills proficiency levels of the client relationship profession.
required
master\'s degree
english: fluent
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer.
working condtiions
normal/flexible office conditions, may be expsoed to demnads of trvael and irreuglar work horus.invovling ibm funcitons, creaitvity and judgmeent appiled in adatping solutions to cusotmer situtaions wihtin the business environment, subconrtactors if nedeed and clinets.
monitors and maintains awareness of the client's key projects and manages opportunities well.
communication/negotiation
engaged as an independent client representative in the attainment of functional objectives and the evaluation of alternative solutions towards the adoption of optimum approaches to meet client requirements
negotiates effectively with the client representatives team, customers and other ibm functions on account planning, solution implementation and problem-solving requirements and approaches to deliver them.independently generates and coordinates client solutions with other ibm functions and client r, based on analytical skills and information technology knowledge.at this position he/she is expected to be proficient in establishing and maintaining an ibm relationship with one or more clients.
skills
environment
understands and applies knowledge of information technology and associated solutions related to the client's business to attain departmental or functional area objectives .
problem solving
recognizes account planning/solution implementation problems related to crp project/department objectives and works towards solving them by producing new client offerings/solutions or adjusting ibm procedures.retail
commissionable/sales-incentive jobs only yes
job description
position summary and responsibilities
the advisory client representative works independently, with general direction, or as a member of a large team.

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